Calgary’s 911 centre wants changes to how offices dial out

The city’s 911 centre wants offices to stop dialling “9” to get an outside line.

They say having to dial “9” first leads to a lot of unnecessary emergency calls.

The dispatch centre tells the Calgary Sun since the mistaken call often comes from a central switchboard, it’s hard to tell who just accidentally dialled 911 from within an office building.

That means they have to head to a lot of make-work calls, just to ensure no one actually needs help.

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