911 hang-ups bogging down system
Posted Dec 4, 2010 10:25 am.
This article is more than 5 years old.
The city is launching a public education program to let Calgarians know just how seriously 911 hang-ups are affecting the system.
There can be up to 4-thousand of them per month and most of the misdials come from cellphones.
According to a new report, cells account for 90% of accidental calls.
Alderman Diane Colley-Urquhart tells the Calgary Sun every time there’s a hang-up it has to be investigated and she says that affects the wait times for the bonafide calls.
The call centre will start its new public awareness campaign early next year.
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