Calgary Transit rolling out real-time bus travel and arrival time service
Posted Nov 8, 2014 1:47 pm.
This article is more than 5 years old.
Just in time for winter, Calgary Transit is rolling out a new service that will hopefully prevent commuters from standing out in the cold waiting for a late bus.
Starting on Monday afternoon, riders will be able to go onto the Calgary Transit website, look up their bus and see exactly where it is and how long it will take to get to their stop during times of congestion or bad weather.
Currently commuters can check scheduled bus times online, as well as dialing 403-974-4000 at bus stops with the four-digit number posted on the stop sign.
Ward 6 Councillor Richard Pootmans said it’s a service commuters have been waiting for.
“It’ll tell you exactly where the bus is and exactly how many more minutes it is until it gets to your bus stop,” he said. “You want to know is your bus running 10 minutes late or 15 minutes late and you’d like to know that before you go and stand around at 40-below.”
Pootmans also said while it’s web-based right now, there’s plans for future development.
“By the end of the first quarter next year, we hope to have this available for mobile apps and smartphones,” he said.
Pootmans added officials are planning to gather customer satisfaction rates as soon as possible, as well track ridership numbers.
