WestJet warns of scammers faking airline’s accounts

WestJet is warning passengers of scammers faking the airline’s websites and social media accounts amid weather cancellations.

The Calgary based airline says in a statement they have received multiple reports of fraudulent accounts, and their security team is working on addressing the issue.

“We are advising all of our guests to remain vigilant against potential scams and fraud and asking that they double-check that the WestJet account they are interacting with is verified with a checkmark, and that the advertised phone number is ours before dialing at www.westjet.com/contact,” said the airline in a statement Thursday. “Additional information on common frauds and scams targeting WestJet guests, including paid ads, phone scams, free flight giveaways, and misdial scams can be found on WestJet’s advisory page under ‘scams’.”

Meanwhile, the airline is still dealing with weather cancellations across the country.

WestJet says it has proactively cancelled flights, as BC braces for a second winter storm Dec. 22 and Dec. 23.

“Due to a second significant winter storm system, scheduled to impact Vancouver and the Southern BC region beginning on the evening of Thursday, Dec. 22, WestJet has proactively cancelled all flights arriving and departing Vancouver International Airport (YVR) beginning at 11:50 p.m. PST, until the late afternoon of Friday, Dec. 23, dependent on weather conditions,” the statement read. “In addition, flights have been proactively cancelled at Abbotsford International Airport (YXX), Victoria International Airport (YYJ), Nanaimo Airport (YCD), and Comox Airport (YQQ).

“The proactive cancellations will impact 126 flights across the five airports.”

Meanwhile, cancellations will also be proactively made in southern Ontario and Quebec as the region braces for a winter Storm on Dec. 23.

READ MORE:

• Calgary airport travellers stranded amid flight cancellations and delays

• More passengers dealing with travel delays at Pearson Airport ahead of forecasted Ontario storm

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“Due to a significant winter storm system scheduled to impact southern Ontario and Quebec regions, WestJet has proactively cancelled all flights arriving and departing Toronto Pearson International Airport (YYZ) beginning at 9:00 a.m. EST on Friday, Dec. 23 until end of day, with a restart dependent on weather conditions by Saturday, Dec. 24,” read the statement. “The service suspension will also impact additional airports in southern Ontario and Quebec including, Ottawa International Airport (YOW), London International Airport (YXU), the Region of Waterloo International Airport (YKF), and Montreal-Pierre Elliot Trudeau International Airport (YUL).

“The proactive cancellations will impact 140 flights across the five airports.”

The airline adds all cancellations were made in consultation with airport authorities and NAV Canada, and impacted guests will be notified.