WestJet eliminating reclining seats in economy, adds ‘extended comfort’ option

Calgary-based airline WestJet has announced changes to its economy class seating, replacing traditional reclining seats with fixed-back designs.

The airline says the update is intended to “preserve personal space” and streamline cabin layout across its fleet.

As part of the redesign, WestJet is also introducing an “Extended Comfort” section, which offers additional legroom for an extra fee. Passengers seeking reclining seats will need to book either Extended Comfort or Premium fare classes.

The changes have prompted mixed reactions from travellers. Some have raised concerns about the added costs associated with features that were previously included in standard fares.

“It makes it so difficult, because, of course, when we travel, we have to run through a checklist of all of the extras before we can figure out how much it’s going to cost,” says Calgarian Jonathan Chapman.

Gábor Lukács, president of the nonprofit group Air Passenger Rights, noted that the airline has not provided clear guidance on accommodations for passengers of above-average height.

“My biggest concern is that WestJet may be trying to encourage people who are just a bit taller than average to pay extra,” he said.

Other travellers have pointed out that legroom may be a more significant issue than reclining capability.

“Unless you have a physical disability, you really shouldn’t be reclining the seats,” says traveller Prithvi Nandy. “There’s not enough space as it is.”

WestJet says the new seating configuration is designed to improve comfort and reduce conflicts over personal space. The airline plans to implement the changes gradually across its fleet.