CPS says survey grading police leadership caused ‘hurt’ and ’embarrassment’

A survey conducted by the Calgary Police Association has sparked controversy after handing out letter grades to the city’s police leadership, including the police chief.

The survey by the the union representing officers graded members of the Calgary Police Service (CPS) executive team based on leadership, and whether members believe the leader cares about their mental and physical wellbeing.

Police chief Mark Neufeld received a ‘D’ grade, with the overall grade for all 41 individuals averaging out to a ‘C.’

The survey graded 28 inspectors, seven superintendents and six chiefs and deputies. Overall, inspectors and superintendents graded out at a ‘C’ average with the chiefs, deputies and police chief averaging out at a ‘D.’

Eight people received an ‘A’ grade, including seven inspectors and one superintendent. Three people were given a failing grade.

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In a statement to CityNews, a spokesperson for CPS says they are disappointed in how the results were presented, saying it “compared, ranked, and shamed our members.”

“It is unprofessional and has caused hurt and embarrassment to people who are genuinely doing their best to contribute to the service and our community,” reads the statement.

John Orr, president of the police association, says the intention of the survey was to give members a voice, not to embarrass anyone.

“It was meant to have a forum where our members were able to provide real and anonymous feedback regarding their leadership,” he says.

“When we look at the police commission satisfaction results over the last several years, we have seen, time and time again, our members do not believe the senior leaders of CPS and the rank and file are on the same page.”

Orr adds he hopes the police service sees the survey as an opportunity to hear from their members and perhaps make some improvements for the better.

Despite criticizing the survey, the statement from CPS notes the service is always looking for ways to improve leadership and welcomes feedback.

“CPS leaders are always willing to listen to constructive feedback,” the statement reads.