Calgary introduces collision buffer zone, $10K fine to deter predatory tow truck drivers

Tow truck operators who enter the scene of an accident in Calgary city limits without permission could now be subject to a fine.

Amendments to the Calgary Traffic Bylaw and Street Bylaw were passed by city council Tuesday.

Under the new rules, no towing service vehicle can approach a collision or incident within a 200-metre radius zone, unless requested by emergency responders or the owner or operator of a vehicle involved.

If convicted, operators could face a $10,000 fine.

READ MORE: Calgary approves changes to crack down on predatory tow truck drivers

“The amendments are in response to a growing local trend, where some tow truck operators have attended collision scenes without being called, impeding first responders’ ability to help accident victims, intimidating customers and charging exorbitant fees,” said business strategist, policy and bylaw development, Lorna Kearnes.

“The behaviour has posed safety risks to both the public and first responders, in addition to causing negative financial impacts to citizens,” she added.

A high fine was decided on to act as a deterrent for the “disruptive and aggressive behaviours by chaser or poacher tow truck operators,” the city says.

These amendments also allow the Calgary Police Service and community peace officers to control and deter predatory tow truck operator behaviour at collisions more effectively.

The 200-metre buffer zone will also help manage a safe response to all individuals at the incident scene, according to the city.

AMA applauds new rules

Colin Fritz with the Alberta Motor Association says the changes will go a long way to combatting predatory tow truck drivers.

He says their tow truck staff regularly see unscrupulous drivers come in and try to prey on people when they’re vulnerable.

“You’re in a position where something terrible has happened, you’re stressed and you feel bad because you’re also holding up traffic,” he says. “You are getting these pressure tactics done by these businesses.

Fritz says AMA members can always call the organization when in need of a tow, he recommends non-members call a reputable tow company or wait for police.