Photo of Calgary car wash sparks debate amid ongoing water restrictions

A photo taken at a northwest Calgary car wash, intended to “roast” drivers for washing their vehicles during the city’s ongoing water restrictions, has sparked online debate, including criticism of a City of Calgary vehicle seen in the lineup.

The image, widely shared on Facebook, questioned why Calgarians were still using car washes despite repeated calls to conserve water following last week’s feeder main break.

But city officials clarified Thursday that commercial car washes are not the problem many assume.

According to the City, most car washes use roughly 85 per cent recycled water, meaning their impact on the strained system is far lower than household uses such as showers, laundry, or outdoor washing.

The online post prompted a flurry of comments, with many questioning why car wash users were being shamed. At the same northwest car wash Friday, drivers expressed mixed feelings about the scrutiny.

One said they hesitated to go because of the city’s water crisis, but decided to take advantage of the short line on a day off. Others admitted they hadn’t considered public judgment — or didn’t care.

City officials reiterated that car washes remain permitted under Stage 4 water restrictions because they are not among the city’s highest water users.

“They’re not one of our highest water users,” said Michael Thompson, General Manager of Infrastructure Services. “We’re focused on those top 200 highest water users, really, to bring that number down.”

Still, the City is urging residents to avoid washing their vehicles at home and, if possible, tolerate a dirty car until the system stabilizes.

One driver waiting in line Friday said they opted for the car wash to avoid washing their vehicle at home.

“It’s a nice day, the car is dirty, and I didn’t want to wash it by hand in front of my door,” said the driver.

Despite repeated pleas to conserve, Calgarians used 508 million litres of water on Thursday — well above the city’s sustainable threshold of 485 million litres. Stage 4 restrictions remain in place, with recommended conservation measures including flushing only when necessary, limiting showers to three minutes, and running dishwashers and washing machines only when full.

City officials confirmed Friday that repairs to the ruptured pipe have been completed. The system is now being refilled, and water will need to be tested and stabilized before restrictions can be lifted.